PhD in Information Systems, National University of Singapore, Singapore
M.S. in Computer Science, University of Illinois at Urbana-Champaign, U.S.
B.S. (Highest Honors) in Computer Science, University of California at Berkeley, U.S
Academic and Professional Experience
Senior Lecturer, School of Business, Singapore University of Social Sciences
Associate Faculty, School of Business, SIM University
Lecturer, Department of Information Systems, National University of Singapore
IT Consultant and Manager, Infocomm Development Authority of Singapore
IT Analyst, National Computer Board (Singapore)
Selected Publications
Conference Papers
Ng, B.Y., Chan, C., and Qiu, D. “User Adaptation of Digital Platforms: A Conceptual Framework” In Pacific-Asia Conference on Information Systems, 2021.
Yang, Z., Kankanhalli, A., Ng, B.Y., and Koo, K.K. “Investigating Mobile Messaging in Healthcare Organizations: A Sensemaking Perspective” International Conference on Information Systems, 2013.
Ng, B.Y., Kankanhalli, A., and Yip, J.W.L. “Use of Healthcare IS by Multiple User Groups: An Empirical Study of a Medication Management System” International Conference on Information Systems, 2011.
Ng, B.Y., Kankanhalli, A., Koo, K.K., and Yip, J.W.L. “Mobile Messaging in Healthcare Organizations: Investigating Use from a Power Perspective” International Conference on Information Systems, 2010.
Ng, B.Y. and Kankanhalli, A. “IT Impact on Individual Work: A Study in the Context of Healthcare Services” International Conference on Information Systems, 2009.
Ng, B.Y. and Kankanhalli, A. “Processing Information Security Messages: An Elaboration Likelihood Perspective” The Sixteenth European Conference on Information Systems, 2008.
Ng, B.Y. and Feng, A.E., “An Exploratory Study on Managerial Security Concerns in Technology Start-ups” The Tenth Pacific Asia Conference on Information Systems, 2006.
Books and Book Chapters
Ng, B.Y. “Motivating the Adult Learner in Online Discussion” in Motivation and Momentum in Adult Online Education, 2023, IGI Global, pp. 69-86.
Ng, B.Y. “Engaging Students in Emergency Remote Teaching: Strategies for the Instructor” In Fostering Meaningful Learning Experiences Through Student Engagement, 2021, IGI Global, pp. 74-91.
Tang, Q., Ng, B.Y., and Kankanhalli, A. “Individuals’ Response to Security Messages: A Decision Making Perspective” in Decision Support for Global Enterprises, Annals of Information Systems, Vol 2, U. Kulkarni, D. Power, and R. Sharda (eds.), Springer, 2007.
Ng, B.Y., Ramas, K.S., Tan, C-W., and Woon, I.M.Y. Fundamentals of Information Systems (2nd ed.) McGraw-Hill., 2005.
Press Articles
Chan, C. and Ng, B.Y. “How to Help Hawkers Go Digital” In Today, 23 August 2021.
Journal Papers
Viswanathan, G., and Ng, B.Y. “Rethinking Online Assessments for Adult Learners: Exploring Synchronous Group Presentations” Journal of Applied Learning & Teaching, Vol 8 Special Issue 2, 2025, pp. 20-33
Yang, Z., Kankanhalli, A., Ng, B.Y., and Lim, T.Y.J. “Examining the Pre-Adoption Stages of Healthcare IT: A Case Study of Vital Signs Monitoring Systems” Information and Management (52:4), 2015, pp. 454-467.
Yang, Z., Kankanhalli, A., Ng, B.Y., and Lim, T.Y.J. “Analyzing the Enabling Factors for the Organizational Decision to Adopt Healthcare Information Systems” Decision Support Systems (55:3), 2013, pp. 764-776.
Yang, Z., Ng, B.Y., Kankanhalli, A., and Yip, J.W.L. “Workarounds in the Use of IS in Healthcare: A Case Study of an Electronic Medication Administration System” International Journal of Human-Computer Studies (70:1), 2012, pp. 43-65.
Ng, B.Y., and Kankanhalli, A. “Information Systems for Large-Scale Event Management: A Case Study” Pacific Asia Journal of the Association for Information Systems (4:3), 2012, pp. 15-44.
Ng, B.Y., Kankanhalli, A, and Xu, Y. "Studying Users’ Computer Security Behavior: A Health Belief Perspective” Decision Support Systems (46:4), 2009, pp. 815-825. (A preliminary version of this paper was nominated for Best Paper Award in Pacific-Asia Conference on Information Systems 2007)
More Information
SUSS Outstanding Teaching Award - 2024
SUSS Excellence in Teaching Award - 2023
SUSS Award for Teaching Excellence (Honourable Mention Certificate) - 2022
NUS Annual Teaching Excellence Award - 2005
Faculty Teaching Excellence Award (NUS School of Computing) - 2004, 2007, 2008
Dean’s Research Achievement Award (NUS School of Computing) - 2010
Impact of IT and digital economy
Scholarship of teaching and learning
Healthcare information systems
Job design and positive organisational behaviour
Information security management
Organisational Behaviour in the Technology Era (SUSS)
Managing Information Security and Privacy (SUSS)
Customer Relationship Management (SUSS)
Strategic IT Applications (NUS)
Principles of Information Security (NUS)
Information Security Management (NUS)
Reviewer:
Pacific Asia Journal of the Association for information Systems
International Conference on Information Systems
Pacific Asia Conference on Information Systems
North American Case Research Association Conference
IEEE Transactions on Engineering Management
Decision Support Systems
European Journal of Information Systems
Journal of Information Security and Privacy
International Journal of Healthcare Information Systems and Informatics
International Journal of Asian Business and Information Management
Study of the impact of healthcare information systems and their use in Singapore hospitals
Consultancy and policy development in the areas of information security, e-commerce and e-government